Responsible Gaming at 7kbd – Play Smart, Stay in Control
7kbd is fully committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. We believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, resources, and commitments we have in place to keep you in control.
Gambling Should Be Entertainment, Not a Burden
At 7kbd, responsible gaming is not an afterthought — it is a core part of how we operate. We understand that while the vast majority of our players enjoy cricket betting, slots, and live casino games purely for fun, a small number of individuals may develop patterns of play that move beyond healthy entertainment.
Our responsible gaming framework gives every player in Bangladesh the tools they need to manage their activity, set personal limits, take breaks, or step away entirely if needed. These tools are available at any time, free of charge, with no questions asked.
We also invest in staff training, platform monitoring, and third-party partnerships to identify at-risk behaviour early and intervene with care and respect. If you or someone you know is struggling, our 24/7 support team at [email protected] is always ready to help.
7kbd strictly enforces a minimum age of 21 years for all players. Age verification is mandatory during account registration and KYC. Anyone found to be under 21 will have their account closed immediately and any funds returned in accordance with applicable law.
- Gambling is entertainment — treat it as a leisure activity, not a way to earn income.
- Set a budget before you play and never exceed it, regardless of outcomes.
- Never chase losses — accept that losing is a normal part of gambling.
- Take regular breaks and avoid playing for extended sessions in one sitting.
- Do not gamble when you are under stress, emotionally distressed, or under the influence of alcohol.
- Keep gambling separate from essential household expenses such as rent, groceries, and utility bills.
- Only gamble with funds you can comfortably afford to lose.
- Use 7kbd's built-in responsible gaming tools proactively — do not wait until a problem develops.
- Talk openly with family or friends if gambling is affecting your relationships or finances.
- Reach out to 7kbd support immediately if you feel your gambling is becoming difficult to control.
Your Safety Controls at a Glance
7kbd provides a comprehensive suite of responsible gaming tools that can be activated at any time through your account settings or by contacting our support team directly.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap on your 7kbd account to ensure you never fund your account beyond what you have planned. Once a limit is set, it takes effect immediately for downward adjustments. Increases to an existing limit require a 7-day cooling-off period before taking effect, giving you time to reconsider.
Session Time Limits
Choose how long each gaming session lasts by setting a time limit on your account. When your session timer expires, you will receive an on-screen notification and the option to log out. This feature helps prevent unplanned extended play, which is one of the most common early indicators of problematic gambling behaviour.
Loss Limits
Set a maximum amount you are willing to lose within a defined daily, weekly, or monthly period. Once your loss threshold is reached, betting activity will be paused for the remainder of that period. Loss limits are one of the most effective tools for keeping gambling within a budget you can genuinely afford.
Time-Out Feature
Need a short break? The 7kbd time-out feature allows you to temporarily suspend your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. The time-out activates immediately and cannot be reversed before the period ends. Use it any time you feel you need distance from the platform.
Self-Exclusion
If you feel that gambling has become a serious concern, you can request a full self-exclusion from 7kbd. Self-exclusion periods range from 6 months to permanent closure. During self-exclusion, your account is suspended, all marketing communications are stopped, and you cannot re-register. To activate self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".
Reality Check Reminders
Enable reality check reminders to receive periodic on-screen notifications showing how long you have been playing and how much you have wagered or won or lost during your current session. These reminders serve as a neutral, non-judgmental prompt to pause, reflect, and decide whether to continue or step away — putting the choice firmly in your hands.
How to Activate Responsible Gaming Tools
Activating any responsible gaming feature on your 7kbd account is straightforward. Follow the steps below or contact our support team for immediate assistance.
Log In to Your Account
Visit 7kbd.io and log in to your registered player account. All responsible gaming settings are managed from within your account dashboard under the Player Safety section.
Navigate to Player Safety
Inside your account settings, locate the "Player Safety" or "Responsible Gaming" section. Here you will find all available limit and restriction options presented clearly with easy toggles and input fields.
Select and Confirm Your Limits
Choose the tool you wish to activate — deposit limit, time-out, loss limit, session timer, or self-exclusion. Enter your preferred values and confirm. Protective limits take effect immediately upon confirmation.
Contact Support If Needed
If you cannot access your account settings or prefer to speak with someone directly, email [email protected] at any time. Our responsible gaming team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling has moved beyond healthy entertainment and may be causing harm. If several of these apply to you, we strongly encourage you to use 7kbd's self-exclusion or time-out tools and to seek support.
Common Warning Signs
- Spending more money on gambling than originally planned on a regular basis.
- Chasing losses — continuing to gamble in an attempt to recover money already lost.
- Feeling irritable, anxious, or restless when trying to cut back or stop gambling.
- Gambling to escape stress, depression, loneliness, or other emotional difficulties.
- Concealing gambling activity from family members or close friends.
- Borrowing money or selling personal possessions to fund gambling activity.
- Neglecting work, studies, family, or social obligations due to time spent gambling.
- Feeling unable to stop or control gambling despite repeated attempts to do so.
Important: Recognising a problem is the first and most important step. There is no shame in reaching out for help. 7kbd's support team and the tools on this page exist precisely for moments like this.
Ask Yourself These Questions
The following questions are based on established problem gambling screening frameworks. If you answer "yes" to three or more of these questions, we recommend contacting our support team or activating self-exclusion.
If you answered "yes" to 3 or more questions, please contact [email protected] or activate self-exclusion through your account settings immediately.
Underage Gambling is Strictly Prohibited
7kbd enforces a strict minimum age policy of 21 years for all players. This is not simply a legal formality — it reflects our genuine commitment to protecting young people from the potential harms associated with gambling.
Every new account registration requires submission of a government-issued identity document confirming the player's date of birth. Our KYC team reviews these documents before any withdrawal can be processed, and random age checks are conducted throughout the account lifecycle.
If you are a parent or guardian and believe that a person under the age of 21 may have accessed 7kbd, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including closing the account and returning any funds in accordance with applicable law.
Parental Controls: We strongly recommend that adults who share devices with minors use parental control software to restrict access to gambling websites. Free tools such as Net Nanny, Kaspersky Safe Kids, and built-in device parental controls can help prevent underage access.
Support Resources for Players in Bangladesh
If you feel that gambling is negatively affecting your life, your finances, or your relationships, you do not have to face it alone. The following channels are available to all 7kbd players.
7kbd Support Team
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Reach us at [email protected]. All communications are handled with strict confidentiality and without judgement. We can activate limits, initiate time-outs, or process a self-exclusion request on your behalf immediately.
Talk to Someone You Trust
Sometimes speaking openly with a trusted family member, close friend, or religious adviser is the most powerful first step. Bringing the issue into the open reduces the isolation that often accompanies problem gambling and allows people around you to provide practical support with finances, time management, and accountability.
Professional Counselling
For players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh who feel they need structured professional support, we encourage you to seek assistance from a qualified mental health counsellor or psychologist. Many hospitals and community health centres across Bangladesh offer confidential counselling services.
Account Closure Request
If you decide that closing your 7kbd account permanently is the right decision for you, we fully support that choice. Email [email protected] with the subject "Permanent Account Closure" from your registered email address. Your account will be closed, your data retained only as required by law, and all marketing communications ceased immediately.
Financial Guidance
Gambling-related financial difficulties can be addressed with the right guidance. We encourage players facing financial hardship to speak with advisers at recognised Bangladeshi financial institutions such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank, which may offer structured debt management or financial counselling services in their branches.
Fair Play Commitment
All games on the 7kbd platform use certified random number generators (RNGs) to ensure every outcome is fair and unpredictable. No outcome can be predicted, guaranteed, or influenced by previous results. Understanding the true nature of chance is fundamental to approaching gambling as entertainment rather than a source of guaranteed income.
Need Help or Want to Set a Limit?
Our responsible gaming team is available around the clock. You can also explore our FAQ for quick answers, review our full Terms & Conditions, or visit the Privacy Policy to understand how your data is handled.
Gambling involves financial risk. Please play responsibly.